Popular Services

Request support for the Work Management module in HokieServ


Request that users that will be separating from a Division of Operations department be processed


Requests for CNS, including network connectivity, VT phones, campus WiFi, and more


Submit an open request for support


Div. Ops. IT All Other Departments - Requesting that accounts, services, and equipment be setup and configured for new users and re-hires


Request support moving your IT assets between locations


Request for users that are transitioning to new roles within our Division.


For support with virus/malware notifications and infections


Request support when receiving "Permission Denied" errors


Request a consultation with ITAS about using MicroStrategy in your group or division


Support for university desktop phones (i.e., office phones)


Request minor changes and corrections to administrative services and university pages/sites


Support when surplussing a device within your unit


Request support for your mobile device (e.g., setup email on an iPhone)


Request a consultation with ITAS about using SharePoint in your group or division


Request support for the Lease module in HokieServ


Requesting changes Iconics access (adding or removing users)


Initiate a Legal Hold request


Request support and quotes for ITAS Dell desktop and laptop computers


Request support and quotes for all non-desktop/laptop technology purchases


Guidance and assistance acquiring new software


Request major changes to an existing website


Request a security audit of your Enterprise Applications


Request support for Symantec Endpoint Protection (Antivirus)