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Services or Offerings?
Antivirus Event
  1. Services
  2. Security
For support with virus/malware notifications and infections
Audit Request
  1. Services
  2. Guidance Services
Requests from Audit
Capital Management
  1. Services
  2. HokieServ Support
Request support for the Capital module in HokieServ
Client Portal: Permission Denied Error
  1. Services
  2. Client Portal Support
Request support when receiving "Permission Denied" errors
Data Encryption Consultation
  1. Services
  2. Security
Request information and guidance about data encryption
Desktop & Laptop Procurement
  1. Services
  2. Quote Requests
Request support and quotes for ITAS Dell desktop and laptop computers
Iconics Access Change Request
  1. Services
  2. Enterprise Applications
  3. Iconics Support
Requesting changes Iconics access (adding or removing users)
Iconics Enterprise Support
  1. Services
  2. Enterprise Applications
  3. Iconics Support
Support for issues with Iconics the servers, applications, and/or databases
iPad & iPod Support
  1. Services
  2. HokieServ Support
Request support for your FAC iPod/iPad tablet
IT Equipment Move
  1. Services
  2. None
Request support moving your IT assets between locations
ITAS Project Request
  1. Services
  2. Guidance Services
Request support for a new or potential project/initiative
Lease Management
  1. Services
  2. HokieServ Support
Request support for the Lease module in HokieServ
Legal Hold
  1. Services
  2. Guidance Services
Initiate a Legal Hold request
MicroStrategy Consultation
  1. Services
  2. Collaboration and Business Intelligence
Request a consultation with ITAS about using MicroStrategy in your group or division
Minor Web Change Request
  1. Services
  2. Website Support
Request minor changes and corrections to administrative services and university pages/sites