My Recently Visited Services

Request support when receiving "Permission Denied" errors

Support when surplussing a device within your unit

Request support for the Work Management module in HokieServ

Request support moving your IT assets between locations

Requesting changes Iconics access (adding or removing users)

Initiate a Legal Hold request

Submit an open request for support

Request for users that are transitioning to new roles within our Division.

Requests for CNS, including network connectivity, VT phones, campus WiFi, and more

Request information and guidance about data encryption

Request that users that will be separating from a Division of Operations department be processed

Request a consultation with ITAS about using SharePoint in your group or division

Div. Ops. IT All Other Departments - Requesting that accounts, services, and equipment be setup and configured for new users and re-hires

Guidance and assistance acquiring new software

Request a consultation with ITAS about using MicroStrategy in your group or division

For support with virus/malware notifications and infections

University Computing Support

Support for university desktop phones (i.e., office phones)

Request support and quotes for ITAS Dell desktop and laptop computers

Request minor changes and corrections to administrative services and university pages/sites

Request major changes to an existing website

Request support for the Lease module in HokieServ

Support for issues with Iconics the servers, applications, and/or databases

Assistance configuring your device for Remote Access/VPN use

Request support for Symantec Endpoint Protection (Antivirus)